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Payments & Safety

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

We accept payments from major credit card companies such as Visa, Mastercard, and American Express.

We also accept payments made through PayPal.

We are so sorry! We also know the heartbreak of forgetting to use a discount code before checking out. On the brightside you can use your code on your next order if it's before the expiry date.

We're unable to apply the discount code after the order has been charged as all our orders are final.

Our website displays prices in Canadian currency as we are a Canada-based brand. However you can change the currency display to your currency of choice to view accurate pricing in your currency. 

At checkout, all prices are converted to your designated countries currency and the total for your order will be changed to your countries currency. 

The conversion rate is dependable on the credit card company being used on the transaction.

Shipping & Delivery

Once your order has been packaged and shipped out you will receive an email containing a tracking number and link with the associated mailing company.

You can use the tracking number to track your shipment and obtain an estimated delivery date.

Please note that delayed shipments are out of our control, if your shipment is delayed please continue to check the tracking link or contact the mailing company.   

We sometimes offer free shipping for large domestic orders over a specified amount. Our current deals will always be displayed on our homepage or in your cart. 

Yes, we offer international shipping. Please note that all shipping promos on our website are for domestic orders only unless specified otherwise. 

We do not offer refunds on shipping or handling fees as the customer is responsible for these fees. This also applies to undeliverable, refused, missing, and stolen shipments.

Exchanged purchases will not include the price of shipping. Products will be refunded for store credit only.

Shipping rates are dependent on your location and will be calculated at checkout.

Check out the full details of our Shipping Policy.

Domestic shipping can take up to 5 business days.

Foreign shipping could take up to 14 business days.

Due to global supply chain challenges, shipping times could be longer than usual.

After you receive your order confirmation our team will prepare your order for shipment. When the parcel has been shipped you will receive a tracking link via email and once the package has been delivered you will receive an email to inform you it was delivered.

Please note that email notifications can be delayed at times.   

Warranty & Repair

All our products are subject to quality control.

All our items are thoroughly checked prior to being packaged and sent out for delivery. If your item has arrived defective please send us an email to hello@peachesnkinis.com and let us know what the issue is. Please include photos of the damaged product and we will work as a team to solve the issue.  

Please note we only offer store credit or exchanges for defective items. 

Our return warranty provides a guarantee against manufacturer defects only.The guarantee covers any manufacturing, design, or material defect only.It does not cover blows, improper use, or other issues that are not attributable to a manufacturer's defects.

Returns/Exchanges & Refunds

We accept returns for store credit only.

We have a 7 day return/exchange policy, which means you have 7 days after receiving your item to request an exchange or return for store credit.

To be eligible for an exchange or return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To be eligible for an exchange or return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

Please note we only offer store credit for returns.

In order to return/exchange an item you must meet the return/exchange criteria.

Please send us an email to hello@peachesnkinis.com and we will work together to find a solution. 

A refund request can be submitted within 7 days after your items have been delivered. You will not be eligible for store credit/exchange until you have received the item. 

Please note we only offer store credit for returns.

We do not offer refunds on orders, however you do have the option to exchange your items or receive store credit.  

In the case when a product has been damaged, and the damage is not covered by our warranty, you are not eligible for a refund.

To be eligible for an exchange or return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

Since we only offer store credit, you will be issued the credit to the associated email we have on file under your previous order number. 

Exchanges can only be made for items of the same value.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer. 

When an order includes free shipping, only the cost of the return shipping is handled by the customer.

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